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Associate Governmental Program Analyst

California Public Utilities Commission

California Public Utilities Commission

IT
San Francisco, CA, USA
Posted on Mar 26, 2025
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Job Description and Duties

Individuals interested in applying for this vacancy must have eligibility. If you are new to state service or need to gain eligibility to this classification, please Click here to open the examination bulletin and follow the instructions on “How to apply”.

The examination is a separate process from applying for this vacancy. Please be sure to follow all instructions for each process.

Virtual interviews via web portals or phone may be offered as deemed appropriate and feasible by the hiring manager – standard in-person interviews will still be offered if conditions permit.

Under the direction of a Staff Services Manager, the incumbent AGPA will perform contract review and compliance monitoring of the California LifeLine third-party administrator (TPA), as well as of other CPUC vendors. Incumbent will provide oversight of communication between the TPA and stakeholders (including service providers, consumer advocate groups, other State agencies, the public, and more). In addition to analyzing contract requirements and deliverables and providing recommendations that facilitate and modernize the program, the incumbent will have a variety of responsibilities such as tracking/reviewing/paying monthly invoices, performing audits, tracking program fund balances to ensure sufficient funds, managing LifeLine mailboxes and program websites.

CLICK HERE to share with the California Public Utilities Commission how you first learned about this position, this will assist us in our recruitment efforts.

You will find additional information about the job in the Duty Statement.

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