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Staff Services Analyst

California Public Utilities Commission

California Public Utilities Commission

This job is no longer accepting applications

See open jobs at California Public Utilities Commission.See open jobs similar to "Staff Services Analyst" Powerlines.
IT
United States
Posted on May 21, 2025

Job Description and Duties

Individuals interested in applying for this vacancy must have eligibility. If you are new to state service or need to gain eligibility to this classification, please Click here to open the examination bulletin and follow the instructions on “How to apply”.

The examination is a separate process from applying for this vacancy. Please be sure to follow all instructions for each process.

Virtual interviews via web portals or phone may be offered as deemed appropriate and feasible by the hiring manager – standard in-person interviews will still be offered if conditions permit.

Under the direction of the Staff Services Manager I of the Consumer Affairs Branch (CAB) Consumer Analysis and Programs (CAP) Unit, the Staff Services Analyst (SSA) provides analysis of CAB operations, including quality assurance and case management. The analysis assignments are comprised of creating reports, measuring and improving complaint resolution processes, and providing support to CPUC policymakers and other stakeholders using what is learned via consumer complaints. The SSA regularly prepares data and written analyses, data queries, and studies and works closely with analytical and operational staff within CAB.

CLICK HERE to share with the California Public Utilities Commission how you first learned about this position, this will assist us in our recruitment efforts.

You will find additional information about the job in the Duty Statement.

This job is no longer accepting applications

See open jobs at California Public Utilities Commission.See open jobs similar to "Staff Services Analyst" Powerlines.
See more open positions at California Public Utilities Commission
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