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Client Solutions/IT Service Desk

California Public Utilities Commission

California Public Utilities Commission

IT, Customer Service
Sacramento County, CA, USA
Posted on Jun 7, 2025

Job Description and Duties

Individuals interested in applying for this vacancy must have eligibility. If you are new to state service or need to gain eligibility to this classification, please Click here to open the examination bulletin and follow the instructions on “How to apply”.

The examination is a separate process from applying for this vacancy. Please be sure to follow all instructions for each process.

Virtual interviews via web portals or phone may be offered as deemed appropriate and feasible by the hiring manager – standard in-person interviews will still be offered if conditions permit.

Under the direction of the IT Supervisor II, and in the domain of Client Services, the incumbent will serve as a key member of the Information Technology Services Division, Client Solutions Section. Heavily interacting with end users, the Client Solutions section is responsible for the first line support for the Commission's computing hardware, software, printers, network, and system-related issues. The Information Technology Specialist I (ITS I)aids clients requiring high technical expertise on a broad range of hardware/software on all CPUC-assigned equipment.

CLICK HERE to share with the California Public Utilities Commission how you first learned about this position, this will assist us in our recruitment efforts.

You will find additional information about the job in the Duty Statement.